Green Magic’s mission is simple yet powerful: to give busy families and individuals the gift of consistent, reliable house cleaning service, freeing up their precious time. We’re here to help you focus on what truly matters—whether it’s cherishing moments with loved ones or excelling in your career.

We firmly believe in the power of outsourcing and invite you to view us as an investment in reclaiming your time. Modern life’s demands can be overwhelming, and a disorganised home only adds to the stress. Before you plan for all the awesome things you could do, consider what’s holding you back – and let us help eliminate that obstacle!

Our business is based on strong values. Transparency and honesty are at the heart of everything we do. We believe in managing expectations responsibly; therefore, if something is permanently discoloured, damaged, or deemed uncleanable, we won’t promise miraculous results. We choose an ethical approach to provide realistic assessments.

We are also upfront regarding the limited scope of services we offer. We specialise in standard maintenance cleaning only. We aim for the best results within our niche and abilities, instead of taking on all kinds of specific cleaning jobs we might be not equipped for.

Green Magic Cleaning is a customer service-focused business. We want you to know that you can rely on us if you need assistance. We understand that dealing with businesses that lack proper customer support can be frustrating. Our aim is to be the opposite by responding promptly to all inquiries, addressing any issues, and offering advice. Responsiveness and clear communication are our top priorities. However, during periods of high demand, we appreciate your patience and understanding. Our team works diligently during office hours to respond to all inquiries, but there may be delays in receiving a response if the workload is heavy.

While we strive for perfection, we’re human and recognise that mistakes happen. That’s why we’re dedicated to ongoing improvement, fuelled by your feedback and our commitment to enhancing our work. If anything goes wrong, our priority before anything else is to rectify any issues. Please don’t be hesitant to share your honest feedback with us!

Fairness is non-negotiable for us. While we take every effort to provide our clients with the best experience possible, we always want to ensure our hardworking cleaners are valued and supported. Cleaning is hard physical work, and having worked as cleaners ourselves, we understand all the challenges of this trade.

Thank you for taking the time to learn about us. We’re excited for the opportunity to improve your quality of life!